Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Daybyday, we need the following information:


  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Daybyday, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Daybyday have access to the information recorded about you.

The data manager in Daybyday is: Casper Bottelet

We do not store and transmit customer information encrypted.

As registered with Daybyday, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact hello@daybydaycrm.com .


Cookies

On https://daybyday.dk, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.


Log Statistics

We use log statistics at https://daybyday.dk, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Daybydays website.


Consumer Protection

Learn more about your consumer protection when paying online with Stripe's payment service solution: https://stripe.com/en-dk/ssa


Complaints

Complaints about product can be sent to:

  • Konkurrence- og Forbrugerstyrelsens
  • Carl Jacobsens Vej 35
  • 2500 Valby
  • www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform. ec.europa.eu

When complaining you need to denounce our email address, hello@daybydaycrm.com, and the site, on which you made your purchase